Taxi Dispatch Services

Are you looking for Professional Call takers and DISPATCHERS for your Taxi business?

You are at the right place. We know that when patrons are calling your company, they don’t have time to waste.

That is why we provide around-the-clock, Taxi & Limo Dispatch Service,  live-voice assistance for countless businesses across the country, both large and small.

Prompt response is everything in your industry, so our dispatchers are committed to answering every inbound call within 3 rings or less. Every customer will get service on time which will be a great cause to increase customer retention and a significant increase in revenue.

Benefits to Work With Us

Your taxi service does not operate in a vacuum. You have competitors who are looking for every possible advantage over your business. If you want to survive, you have to beat them to the punch.

Let US Led Logistics be your partner in client support solutions. Whether we are answering inbound calls or offering virtual support for your online booking and payment program, our call center agents provide a higher echelon of telecommunications services, putting you on the road to an expanded client base and an increased bottom line.

Dispatch Services for Your Taxi Company

At US Led Logistics, we understand the critical role that reliable and efficient dispatch services play in the success of your taxi company. With over 10 years of experience, we have developed a suite of dispatch services tailored to meet the needs of taxi businesses across the nation. Our team of professionals is here to ensure that your operations run smoothly and your customers always receive top-tier service.

Here’s what you can expect when you partner with us:

Our dispatchers are always ready to serve you and your customers. Whether it’s peak hours, holidays, or late-night rides, we’re available 24/7, ensuring that no call goes unanswered. We specialize in handling dispatch requests for taxi companies of all sizes, making sure your operations run efficiently and seamlessly.

We go the extra mile to ensure quality control. Every call is recorded for quality assurance and training purposes, which means you will have full access to these recordings. This allows you to review and improve your services constantly. We guarantee 100% uptime—not a single call will be missed, even during the busiest times. Your customers will never have to wait on hold again!

At US Led Logistics, we value your business and your privacy. That’s why we are committed to protecting your sensitive information. We will sign a comprehensive Non-Disclosure Agreement (NDA), ensuring that your business details, customer information, and proprietary data remain confidential. We pride ourselves on maintaining a 100% commitment to non-compete practices. Your competitors won’t have access to your information, and neither will we ever work with them.

Our experienced team of dispatch professionals is not only skilled in handling dispatch calls but also committed to offering outstanding customer service. We will become a true extension of your company, operating as a trusted partner who understands your business and ensures that your operations are optimized for success.

We recognize that every taxi company has unique needs. Our dispatch services are flexible and can be customized to meet your specific requirements. Whether you need help with booking rides, managing driver schedules, or coordinating vehicle availability, we’ll craft the perfect solution for your business.

Our dispatch services can easily integrate with your current technology and booking systems, making the transition smooth and hassle-free. We’ll work with your team to ensure everything operates cohesively, minimizing disruptions and maximizing efficiency from day one.

Five Star Rating

You will get five star rating of your customer’s app and good customer reviews from customers.

24/7 SERVICE:

Our operators are always available, 24 hours a day, 7 days a week, and 365 days a year. We know that taxis are needed at unpredictable times, so we are always at the ready, and we promise that your customers will be greeted by a courteous, professional call center representative.

BILINGUAL STAFF:

Your business must be able to assist English-speaking clientele. We have Dispatchers on call who are fluent in English so you will never have to worry that a language barrier is standing in the way of you and potential fares.

SCHEDULING & DISPATCH:

All of our dispatchers are fully experienced to manage small and large fleet. Even in busy hours they are able to cover maximum number of trips with less vehicles.

CONCIERGE SERVICE:

VIP clients expect VIP service. We can arrange wake-up calls for early morning shuttles, make outbound calls to drivers close to pick-up time to keep everyone on schedule, and even process payments prior to arrival for your customers’ convenience.